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  Top » Pages » Terms & Conditions
Terms & Conditions

In purchasing from TokyoSeven/TokyoSeven.com it is considered that you have Read, Understood, and Accepted the below Terms and policies of TokyoSeven. Abusive customers and derogatory emails will not be tolerated and TokyoSeven reserves the right to refuse business to anyone who is found to be abusive and or derogatory to any of the staff of TokyoSeven.

"TokyoSeven " , "Our" and "We" are used interchangeably as the same entity.

 

COPYRIGHT & TRADEMARK NOTICE

This site is owned and operated by TokyoSeven. All maker descriptions, logos, and photos are used for informational purposes only. All other materials appearing on this site, including the text, site design, logos, graphics, video clips, icons, and images, as well as the logic, are the sole property of TokyoSeven. No materials from this site may be copied, reproduced, modified, republished, downloaded, posted, transmitted, or distributed in any form or by any means without TokyoSeven's expressed written consent. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties within but not limited to the USA, Australia, the UK and European Union.

 

PRICES, CHARGES and PURCHASING

All prices listed in our website catalog include shipping & handling charges from the USA ONLY. For international orders, the import tax and/or import duty to your country is NOT included or covered. Those charges are at the sole responsibility of the customer/consignee of the order.  Credit cards, Bank Transfers and Paypal payments are charged at the prevailing USD rate as quoted on the day and date of transaction as per usual business practice.

 

DISCOUNTS;

We offer automatic discounts on all shipping for multiple items purchased from TokyoSeven.com

 

This is can at times be redeemable against future Orders when available. If there are promotional discounts, credits on offer, those credits and discounts are only available and applied in USD ONLY.

Discount offers are not redeemable as Cash or transferrable between TokyoSeven's customers and will expire within 6 months of credited date.

 

1. we are NOT responsible for fluctuations in exchange rates before or after Card authorization or Bank transfer date(s)

2. we are NOT responsible for applicable Import duties/and/or Taxes incurred into any Country; it is understood that import Tax charges and brokerage fees are the SOLE responsibility of the Importer we offer gift wrapping services for gifts.

3. we are NOT responsible for storage charges incurred as the result of delayed shipment, delayed clearance, Strikes, Civil Commotion, Acts of War or short shipment howsoever incurred

4. we are NOT responsible for losses incurred as the result of partial shipment, short shipment or Non-delivery by any Carrier for any reason

5. we are NOT responsible for losses occurring as the result of misinterpretation and/or typographical error involving any of our Website information, pricing; and/or Freight rates, which are subject to change entirely at our discretion. At our discretion, we will cancel or amend any Order placed with us.

6. We reserve the right to withdraw; modify, or otherwise rescind, any Quotation given at our discretion or cancel any Order at any time, with the maximum limit of liability being recognized as the total FOB US value of the Quotation or Order thus cancelled or modified

7. we reserve the right to alter pricing, item descriptions and/or availability of any and all Parts and products offered by TokyoSeven, TokyoSeven.com at any time and for any reason

8. Some images of products are sample pictures; you will receive the item that is specified for your car regardless of what is pictured.

9. We are NOT responsible for Manufacturer's changes in Design, Color, or Materials of parts or accessories supplied.

 

SHIPPING & RETURNS

All orders are shipped by the services as stated on our website, or at our discreation. Fedex is our preferred choice. In stock items usually ship within 2 business days after receipt of payment for the order. TokyoSeven does not guarantee on time delivery. Any expected shipment dates given to customer on items are approximate. Out of stock items will be placed on backorder. Backorder items will ship within 2 business days after receipt of shipment from manufacturer. TokyoSeven does not refund prior to delivery, unless items are backordered and the customer would like a refund. Returns are non negotiable for buyers remorse or if the customer has purchased the incorrect item. In some cases TokyoSeven may agree to restock the purchased item, please contact us in this case. A restocking Fee will apply in the event that restocking is accepted, this fee is 35% of the purchase price. Items are sold as is and in the case the ordered part is correctly delivered, there is no return. If the incorrect item is delivered, please contact us immediately for a resolution. Surface shipping takes 4 to 16 weeks and is not insured. The buyer assumes all responsibility with this form of shipping and Paypal will not be accepted for this form of shipping. Fedex is insured only up to the declared value of the shipment, any item that is damaged in transit will need to be claimed with the logistics company for insurance claims. With the claimed amount TokyoSeven can replace the damaged item(s). Used items are tested before selling and are sold on a no return policy. TokyoSeven will need to be informed within 7 days of receiving the item if the purchaser thinks a Maker's item is defective. TokyoSeven does not make any of the products sold and therefore there are no warranties written or otherwise expressed by TokyoSeven. TokyoSeven will act as an agent on your behalf to claim on your warranty with the maker if an item is thought to be defective. This must be done within 7 days of you receiving the product, no exceptions. If the maker agrees to look at the item, it will need the item returned to TokyoSeven within 7 days via trackable mail (as returned goods) for TokyoSeven to make a claim with our suppliers. Once the item is received it will be sent to the maker to be tested. If it proves to be defective the product will be fixed or replaced and TokyoSeven will ship it back to you.

 

DISCLAIMER

Racing on the street is illegal, irresponsible, and dangerous. All performance parts sold for racing are meant for legal, off-street racing purposes only. In buying performance parts from TokyoSeven, you are agreeing to use these parts for legitimate off-street racing purposes only. TokyoSeven, its management, and its employees intend for all of its customers to enjoy their purchases, within legal parameters. As such, TokyoSeven cannot accept responsibility for the irresponsible actions of those who do not adhere to their local laws. To the responsible racing enthusiasts out there, welcome to our store. In purchasing the buyer is agreeing that s/he has read, understands and accepts the above listed policies.