If you live outside of the U.S., you can still take advantage of TokyoSeven's exceptional service and shipping transit times. We use various shipping methods (depending on your region/location), to provide you the ultimate selection in shipping methods. Orders can arrive as fast as 2 BUSINESS DAYS! (Depending on the delievery location).
TokyoSeven will only ship to an address that is on file with the credit card. It can be either the Billing address or a Secondary / Alternate address. Orders that are paid via Paypal can only ship to the confirmed address. No exceptions!
All orders are usually processed within 2 business days and shipped same or next day if in stock. TokyoSeven does not guarantee a delivery date for items that are out of stock and/or backordered. Buyer must notify us for any special shipping arrangements. All PO BOX and APO/FPO addresses must select USPS as a shipping method because UPS does not deliver to PO BOX and APO/FPO addresses. All shipments that are refused or undeliverable are subjected to additional shipping costs and/or the restocking fee of 35%. Signature may be required for some packages. If you have received an incorrect item, please notify us within 2 days of receiving the item.
All packages leaving our warehouse are carefully packaged, insulated, and inspected for accuracy. If you received a package that appears to be damaged, please inspect in presence of carrier before signing. All damage claims will be made with their respective carrier and TokyoSeven will ship you replacement item(s) after the claim has been processed and reimbursed. If a replacement item is not available, TokyoSeven will refund you the item(s) amount as a store credit.
Pick Ups are not accepted.
CUSTOMS & BROKERAGE FEES
All international packages can be subjected to fees from the your country's customs. TokyoSeven.com is not responsible for payment of taxes, and/or duty fees. The amount that is charged varies for each country and we do not know what you will be charged. Please contact us if you have any more questions regarding this.
All prices and discounts are subject to change without notice. TokyoSeven is not responsible for any typographical errors, misprints or computer glitches on this site and reserves the right to cancel orders that have been placed with such errors.